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Santa Fe Indian School

About SFIS

Information Technology

SFIS Staff Prepare Devices for Student Home Delivery

Technical Support

Students

  • Students should submit help tickets on their own.
  • Students should first call 505.989.6377 with their device in front of them.
  • If there is no answer, the student should text or email helpdesk@sfis.k12.nm.us and MUST INCLUDE A PHONE NUMBER
  • Students must watch for IT outreach by call, text, or e-mail at sfisonline to set up a support call.
  • Students should have their device in front of them at the time of the call to best resolve an issue.

General Information

  • Technical Support is provided to students and staff 10am to 5pm Monday – Friday. 
  • E-mail: helpdesk@sfis.k12.nm.us
  • Text:    helpdesk@sfis.k12.nm.us for a call back. Include your name and phone number.
  • Call:     The IT Office (505) 989-6377
  • For help with SFIS Online Password Changes: Brian Valinski: 505-659-7997
  • For help with NASIS Password Changes: William Pacheco: 505-670-6194
  • iVisions Password Resets: E-mail Brian Mirabal at bmirabal@sfis.k12.nm.us.

Staff: For best practice and training in the Google Classroom environment, reach out the Library Media Center staff.

 

During times of COVID-19, teaching and learning has gone digital - whether we like it or not, or feel prepared for it or not. The SFIS IT Department hopes that our students and staff will positively embrace the opportunity to try new things, develop new skills, and explore new ways to communicate. 

Remote Learning: Students in need are issued a Google Chromebook or Windows PC. PC laptops have been given to students in dual enrollment Computer Science, AutoCad, or Video Editing classes. SFIS Online on the Google Classroom platform is the primary learning management system. Google Meet and Zoom can be used for video-conferencing between a student and a teacher, or for a group of students.

Remote Working: Staff have also be issued Chromebooks and Windows PCs.  Administrative staff working remotely utilize Zoom for on-line meetings. The Google Classroom is in full and active use with students submitting homework. Staff at-home-devices  assist remote work and the opportunity to develop personal technology skills through self-paced tutorials. 

SFIS Specific How-To Guides

How to sign onto SFIS Online (Staff).pdf

How to set up Outlook (Staff).pdf

How to sign into Zoom (Staff).pdf

How to sign into Adobe Apps (Staff).pdf

How to sign into Adobe Apps (Student).pdf

 

Zoom Tutorials (YouTube links, where you may find
other topics and useful tutorials)

Join a Meeting

Recording a Zoom Meeting

Schedule Meetings with Google Calendar

Sharing Your Screen

Meeting Controls

Joining & Configuring Audio & Video

 

WEEK AT A GLANCE: September 21 - September 27, 2020 VIEW ALL EVENTS